Discussion Board 9 Entertainment, Sports, Tourism
Assignment
Read the case study on Carnival Cruise Lines (p. 489) and comment on the questions below.
What to do
CARNIVAL CRUISE LINE
Read the case: Poop on the Deck: Carnival Cruise Line Has a Crisis (page 489) and post your comments to the questions below (300 words maximum). Then offer response/comment to at least one classmate.
What is your assessment of how Carnival handled the problems with its cruise ships? Could the company have done things differently?
If you were advising Carnival and the cruise industry as a whole, what would you suggest they do to help restore travelers trust and desire to take a cruise?
And … if you have ever taken a cruise, what was your experience like? Were there any problems and if so how were they handled? (Or if a friend or family member has had an experienccixe, what was that like?)
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