Critics of Webers classic bureaucracy claim the organizations made people feel alienated, faceless, and powerless at the mercy of an iron cage of rational organization. Today, state bureaucracies are relying more on Internet-based websites for registration and routine applications and services. While the new interfaces are efficient, many are even less personal. Respond to the forum by answering the following questions:
Are the virtual organization sites, called interfaces, superior than in-person sites?
What are their strengths and weaknesses in relation to meeting human needs, collecting and providing information?
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