Read the Starbucks case study (Links to an external site.). This case study uses Porter’s Value Chain and Five Forces models and a SWOT (strengths-weaknesses-opportunities) analysis to develop strategic recommendations. On page 7 of the Starbucks case study there are 10 recommendations. Choose 3 of the recommendations and identify how IT could be used as part of the implementation of that recommendation. Write a research in the library how other companies have done something similar for each of your 3 recommendations.
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