What type of questions did the mediator ask, and how did the parties respond to these questions?

How did the mediator deliver the opening statement?
What type of questions did the mediator ask, and how did the parties respond to these questions?
How did the mediator identify, present and set the agenda for the parties?
What were the main issues in dispute?
Were there important issues not discussed during the mediation?
How were emotions managed during the mediation?
Was there an impasse during the mediation? If so, how was it overcome?
Was a final agreement reached by the parties? If so, what was the agreement?
Did the mediator behave in a fair and impartial way?
Overall, what worked? What didnt?
What lessons are you drawing from this mediation?

( I have the videos of the case on which the paper is based. how do I send it to you?

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