What information technologies do they use and do they provide competitive advantage?
Do they utilize an Enterprise Resource Planning, ERP, or Master Scheduling system?
Do they have a web presence?
Do they use automation (robots, automatic telephone answering systems, etc.)? What are the impacts of automation?
Quality Continuous Quality Management (CQM) – should answer the questions:
Do they have a formal program to improve quality? If yes, what & How?
Do they have a TQM, CQM, or Six Sigma program? If yes, what have they done as a part of that program(s)?
What are their quality standards and do they set their quality standards?
Should they be more or less vertically, horizontally integrated into the future?
Last Completed Projects
| topic title | academic level | Writer | delivered |
|---|