Review the articles below and content in this week’s readings and videos and conduct internal and external research on operations blueprints and sales transaction models.
*Reading attached in Files.
Use your research and the resources described above to complete the following activity:
Analyze the sales interaction:
What are the critical elements?
Which of these elements focus on building loyalty? Explain why.
Develop a diagram to reflect your model. Use the tools available under the Insert tab in MS Word to prepare your diagram.
*At least one page plus diagram.
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