Class: Negotiation Intro
Readings:
Allred, K (2000). Anger and Retaliation in Conflict: The Role of Attribution, M. Deutsch, P. Coleman & E. Morton (Eds.), The Handbook of Conflict Resolution (pp 236-41). San Francisco, CA Jossey-Bass.
Eddy, B. (2019) Who are High Conflict People? High Conflict Institute retrieved from: https://www.highconflictinstitute.com/hci-articles/who-are-high-conflict-peopleLinks to an external site.
Klein, C & Klein A (2008) Alternative Dispute Resolution Part 3 Arbitration The Nurse Practitioner Vol 33 (5) pg 11
Mayer, B. (2015) The Conflict Paradox: Seven Dilemmas at the Core of Disputes. San Francisco, CA: Jossey-Bass. Chapter One The Art of Conflict pgs 1-23.
Smith, A (2022) Arbitration Remains an Option. SHRM. Retrieved from: https://www.shrm.org/resourcesandtools/legal-and-compliance/employment-law/pages/arbitration-option-harassment-cases.aspxLinks to an external site.
American Arbitration Association: https://www.adr.org/Links to an external site.
Assignment:
Arbitration clauses are ubiquitous in life. Find an arbitration clause from your life. Post the clause in your first discussion post and describe where you found the clause. The arbitration clause does not count toward your post word count. What are the advantages of arbitration, and what are the disadvantages of addressing conflict in this way? What insights did you gain about attribution, high conflict people, and the conflict paradox?
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