McDonald’s training needs analysis

Select an organization and determine a training need.

Select an organization you can work with for the entirety of this project; in addition, identify a current organizational stakeholder who can serve as a point of contact. As a team, and in consultation with this stakeholder, identify an actual training need within the organization.

Conduct a training needs analysis

Conduct a comprehensive training needs analysis (TNA) based on the need you identified. The data you gather will be used to write a report, plan a training intervention, and create a plan for evaluating the training.

At a minimum, your TNA should cover the following topics:

Organizational Analysis

Organizational/departmental strategy, goals, and objectives
Key stakeholders
Training climate (e.g., organizational culture, resources, manager and peer support)

Task and KSAO Analysis

Essential job functions/duties/responsibilities
KSAOs needed for success

Person/Team Analysis

Desired performance standards or indicators
Employees current KSAOs/performance levels
Gaps between current and desired KSAOs/performance levels

You may wish to use a variety of methods when conducting your TNA. Examples include internet research (e.g., the organizations website, news articles about the organization, O*NET), stakeholder interviews, and surveys/inventories, among others.

Write a report

Write a client-ready report in which you summarize the results of your TNA. Your report does not have to follow the conventions of academic writing; the format is up to you. That said, professionalism matters.

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