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Final Project
Final Project
Operations Management Term Paper – 250 points
Each student will prepare a paper that analyzes an operations management related problem in an organization that is highly familiar to the student. Ideally, the student should use their work as the topic; it will be possible to choose an organization other than work provided that the student can meet the requirements of the assignment.
Operations management requires the use of financial and non-financial metrics, so it is important that the student provides a graduate candidates analysis on the topics covered in the book, class and referential material from the library. Please use peer-reviewed references, or those that come from a source that is reliable. References to Wikipedia and other such sites are not acceptable nor are they scholastic. It is perfectly legitimate to use and cite interviews with your supervisors and peers as a reference; you must use at least 5 peer reviewed articles and the book as research instruments for this paper. Proper citing is mandatory in APA format.
Operations management focuses on numbers and objectives that are measurable. This is not a paper whereby the student provides an overview without portraying facts and figures pertaining to the selected organization. The paper requires research; you will be expected to integrate concepts from the course to better understand the situation and make recommendations for improvement on a process, project or program as described in class and the book.
Papers should demonstrate the students integration of the materials from the course related to the business chosen as the target topic of the paper. This paper will require analysis of operations management issues in an organization that is familiar to the student.
1. Introduction and Clear Problem Statement: Describe the organization and what it does; prepare a brief problem statement of an operations management issue in a selected organization. Include a clear question you wish to answer through the process of writing the paper.
2. As-Is Condition: Select one of the topics that you will discuss and describe the current condition, process, project, or root problem to solve. Use at least two (2) of the Quality Tools (Charts) to illustrate the current condition as it exists. You can use PowerPoint, Excel or Word to facilitate the diagramming method to illustrate the as-is condition. Make sure you focus on the issue of your topic do not explain the tool you are using. The concepts in the list are pre-approved. You may request approval to use an alternate concept. (
3. Analysis: List the inefficiencies of the current condition; illustrate the cause-and-effects to the business unit if changes are not made. List gap issues as they pertain to efficiencies in service or products as a result of the current business condition. Apply the analysis concepts in terms of measurable facts that can be used to prove the current condition and to measure success. (2-3 pages) (40 Points)
4. To-Be Condition – Proposed Improvement/Solution: Describe the changes that will improve the current business condition; use the quality tool selected in the Current Condition to illustrate changes that will improve the performance of the problem statement. State the benefits as a result of making the change in terms of customer, stakeholder satisfaction, efficiencies, or cost reductions. Use the facts presented in the analysis statements as indicators of improvement. Keep in mind that they must be measurable (2 pages Not Including Chart) (60 Points)
5. Conclusion: Conclude the paper with a well written, and compelling recommendation to either proceed with the change or to abort the effort.
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