How do conversations change when using different response strategies and when violating versus adhering to the rules of effective communication? The books below are the only books that should be used for this assignment as references.

With the help of a family member, friend, or colleague, practice using Petersens Talker-Listener Card and the five different ways of responding described by France and Weikel (Chapter 2). Share what you discovered about yourself. How do conversations change when using different response strategies and when violating versus adhering to the rules of effective communication? The books below are the only books that should be used for this assignment as references.

*Helping Skills for Human Service Workers: Building Relationships and Encouraging Productive Change – 4TH
by: France, Kenneth / Weikel, Kim

ISBN-13: 978-0-398-09305-1

*Why Don’t We Listen Better? – 2ND 15
by: Petersen, James C.

ISBN-13: 978-0-9791559-6-3

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