Explain a range of decision-making processes that can be applied to ensure that effective outcomes are achieved.

Words: 303
Pages: 2
Subject: Research Writing

Explain a range of decision-making processes that can be applied to ensure that effective
outcomes are achieved. (AC 1.4)
examples of how different perspectives might result in certain
decisions, for example utilitarianism, deontology, the impact of
religious and personal beliefs on workplace decision-making.
Different approaches to dealing with capability and
performance issues based on ethical values, compassionate
and punitive responses to work issues

Assess a range of different ethical theories and perspectives and explain how understanding of these
can be used to inform and influence moral decision-making. (AC 1.5)
Ethical perspectives: theories of ethics for example utilitarianism,
deontology/ Kantianism, communitarianism, altruism;
ethical values, for example democracy, fairness, honesty, equality;
ethics and religion; ethics and business; examples of ethical dilemmas
and outcomes.

Appraise different ways and approaches organisations can take to
measure financial and non-financial performance. (AC 3.1)
Measurements of financial and non- financial performance:
for example revenue, gross and net profit, cash flow, return on
investment, productivity, key performance indicators, service level
agreements, balanced scorecard or similar performance management
tools; stakeholder benefits and feedback, customer satisfaction, legal
compliance, compliance with environmental standards, sector ratings.