Dissonance, Behavior, and Communication (D)

Is cognitive dissonance ever good for an organization? For an individual?
Based on this information, what are three specific things that a leader can do to minimize the impact/leverage the effect of cultural dissonance within an organization? Include how leaders can assist both themselves and their employees in changing their behaviors. How can the three questions related to changing behaviors impact the employees in a positive way? What approach can a leader take if he/she receives oppositicixon related to changing behaviors?

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