BUS545WK3 Patient Capacity, Planning and Risk Assessment

As a hospital emergency room operations manager, ongoing patient capacity planning is critical to mission success. Develop a memorandum for your senior management that addresses capacity risk factors and provides mitigation solutions to current operations. Include any recommendations as needed.

Design capacity is the maximum rate of output achieved under ideal conditions. Consider the information presented below:

Design capacity = 300 patients per day
Effective capacity = 297 PPD
Actual output = 295 PPD
Using this, compute the efficiency and utilization of the hospital emergency rooms capacity. The formulas are in your text and provided below. Include your computations as an appendix in your memorandum.

Efficiency = Actual outputEffective capacity x 100% =
Utilization = Actual outDesign capacity x 100% =
With this information, respond to the questions below and present this information in your memorandum. Use APA Style formatting as appropriate:

Develop a decision tree to determine if current operations are effective or if expansion is necessary (see Figure 5S.7 Decision Trees in your e-text). Include this as an appendix in your memorandum along with your calculations.
What determinant (e.g., process, human supply chain) factors may be affecting your output?
What risk factors may be affecting your output (e.g., COVID, supplies)? COVID is a current, real-time issue.
Do you recommend capacity increase, or is the current rate of efficiency and utilization sufficient?

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