Chapter 9 Take-Away Application [Copied from p. 341, 2nd Edition Textbook]
Think of a recent situation in which you had a key miscommunication with an individual or a group. Now answer the following questions:
1) In terms of the process model of communication shown in Figure 9.2 [p. 338 2nd Edition, p. 340 3rd Edition], what went wrong?
2) Based on what youve just learned about communication media, did you choose the most appropriate medium? Explain.
3) Based on your answers to the above two questions, what would you do differently?
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