1.Based on the data in the case, what can you infer about Dianas personality? Apply Big Five personality frameworks. Please mention each of the Big Five personalities and how relevant it is to her personality. (Ch.
2.After the interview, what are the four options that Diana has to respond to dissatisfaction? Which of the four options do you think Diana is likely to choose to respond to the situation? (Ch. 4)
3.Describe how her emotions after the interview (e.g., anger, frustration) would change or reinforce her decision that you described in #2 (Ch. 7)
4.What skills/goals does Diana need to develop to be promotable in the future? Use SMARTER in the goal-setting process to describe her future goals. (Ch. 5)
5.Would you recommend Diana to take a course/workshop on Organizational Behavior? If so (or not), why? (Ch. 1)
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