What were the security and information exploit?

Once a breach has occurred, customers are possibly the targets of having their information exploited. Please find a recent article explaining a company that has been a victim of their customer’s or company information being attacked or stolen

What were the security and information exploit?
What actions did the company take?
Do you agree with what the company did?
How soon did the company let their customers know, and what services did they offer them?
Why do you think this happened in the first place?

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