Use the attached article and write a change process document based on the case study. This will be a document that Octo Telematics could present to an auditor.
Discuss the following:
-Explain the purpose and goals of Octo Telematics process re-
engineering (BPR) project.
-Explain each of the major governance changes performed by
Telematics. Describe the purpose of the change and include any
difficulties or challenges related to the change.
-Describe what steps were taken to troubleshoot problems that
arose during the change process.
Reference for the article
Vaia, G., & Carmel, E. (2013). Reshaping the IT governance in octo telematics to gain IT-business alignment. Journal of Information Technology Teaching Cases, 3(2), 88-95.
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