Does a coder or supervisor need to remain on-site to facilitate communication with other departments, physicians, etc.?

As coding supervisor, you want to institute remote coding at your facility. With an Electronic Health Record in place, you feel this would be an opportune time to develop a remote program. Your director has asked for a report on the work redesign needed in order for this transition to occur. Create a memo to director Margaret Smythe using the areas to be addressed (below). Predict the level of difficulty that could be associated with each area.
Implementation of a remote coding program would necessitate work redesign in the following areas:
Query Process
Calls received in the HIM department that require coder assistance
Educational sessionswill they be on-site or on-line or a combination
Does a coder or supervisor need to remain on-site to facilitate communication with other departments, physicians, etc.?

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