Write a report (including a cover page and a source list page) to Nationals client that contains the results of the completed tasks along with a discussion of the statistics and graphs.

Overview
You are a supervisor at Regional Call Center’s Washington, DC, facility. Regional provides contract call center services for a number of companies, including banks and major retail companies. You have been with the company for slightly more than seven years, having joined Regional right after graduating with a masters degree in business administration from Strayer University. After the monthly staff meeting, you were handed a new assignment by the company CEO. The assignment came out of a discussion at the meeting in which one of Regional’s clients wanted a report describing the calls being handled for them by Regional. The CEO had asked you to describe the data in a file called Regional Call Center and produce a report that would both graphically and numerically analyze the data. The data are for a sample
Summarize the case scenario of the Regional Call Center’s Washington, D.C. facility.
Develop bar charts showing the mean and median current account balance.
Construct a scatter diagram showing current balance on the horizontal axis and past due amount on the vertical axis.
Compute the key descriptive statistics for current and past due amount.
Repeat task 4 but compute the statistics for the past due balances.
Compute the coefficient of variation for current account balances.
Write a report (including a cover page and a source list page) to Nationals client that contains the results of the completed tasks along with a discussion of the statistics and graphs.

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