What are some common errors that occur in the process of terminating an employee?

Please read the following case study and answer the following questions.

Case Study:
Roger Miller, the director of human resources for Virtual Reality Media, was returning to his office after a half-day training session on how to retain and engage todays top talent when he received a disturbing phone call. Randy, the manager of the multimedia lab, called to let Roger know about an email he had just been copied on.

One of Randys salespeople, John, had sent all of his fellow staff within the multimedia lab department a very derogatory email about Randy; the email said that Randy was a useless supervisor who should not be in a management position because he does not know what he is doing and should be fired.

Randy is very upset, and wants Roger to terminate John. This is where you come in to help Roger.

Questions:
What should Roger do?
What are some common errors that occur in the process of terminating an employee?
What would you recommend doing in order to prevent them from occurring? If you have any, you can identify any best practices from your own organization.
(Hint – remember that the onus for proof of dismissal for just cause rests with the employer).

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