Read the Glennville case study. Imagine you are Pam Herd (OMB) who heads up the Blueprint Task Force, charged to develop a strategic plan and performance management system:
Suggest one relevant output and one outcome measure, which can be linked to the strategic goal increasing safety in Glennville, appropriate for the fire and/or police departments.
Outline a specific strategy how you would foster the use of performance information among decision-makers. Why is your strategy particularly a good fit for the Glennville case?
Also pose a question that you think will advance the ideas learned from the case study.
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