Factors affecting customer satisfaction in the Airlines Industry

Chapter 1 Introduction:-
Introduction
1. Is information adequate to outline the need and scope of research
Research Problem
1. Clearly define your research problems?
Research Aim and Objectives
1. Aim clearly state and has it addressed properly research problems?
2. Research Objectives match with research aim?
3. Are Objectives written in a logical sequence?
4. Research Objectives used action-oriented words? for example, to start with ” To identify…..”
Significance of the study
1. highlighted the importance of research
2. What are the benefits of the research?
3. How will benefit?

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