Do you think that emotional intelligence would be important for a manager at FedEx to have?

Read the attached document, and answer the question below.

Questions:

1. Do you think that emotional intelligence would be important for a manager at FedEx to have? Explain your answer.

2. How does FedEx develop its new leaders emotional intelligence?

3. What else do you think that FedEx can do to enhance its managers emotional intelligence?

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