Are you especially loyal to any one brand? If so, what is it and why are you so loyal? When successfully building loyalty and community, trust seems to be the biggest factor. How can a company build trust and what is the best approach to do so (incorporating concepts from both the field of marketing and psychology)? What are the ethical issues and obligations that come with trust once it is built? Should consumers trust companies? Why or why not? Do you think some consumers are just more prone to be loyal to companies and other consumers are not? Why or why not?
Note: Please review my expectations for the assignment. I expect your response to include 2 or more references from the APUS Library system (failure to include such references will detract from your grade on the assignment), and be presented in APA Format. Deliverable length is a minimum of 2 body pages.
I would like to speak on one of the brands I am loyal to, Adidas. Reason: quality (some podiatrists recommend footwear), brand integrity (established and successful company), loyalty programs (earn points for future discounts), reputation (Nike competitor, recognizable globally, style and selection (family footwear and apparel, Beyonce and other reputable celebrities endorse brand). I am not athletic, I have bad feet, this brand helps (specifically NMD’s), and love sneakers. They also have a cool campus in Oregon where they draft ideas and create their products with the assistance of athletes.
Chapter 14 is most helpful for this assignment
Thank you!
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