Exercises for Perfecting Your Writing
To review chapter content related to each set of exercises, refer to the indicated Learning Objective.
Specific Purpose [LO-2] For each of the following communication tasks, state a specific purpose (if you have trouble, try beginning with I want to . . .).
3-12. A report to your boss, the store manager, about the outdated items in the warehouse
3-13. A blog post to customers and the news media about your companys plans to acquire a competitor
3-14. An email message to employees about the offices high water bills
3-15. A phone call to a supplier to check on an overdue parts shipment
3-16. A wiki entry for your office colleagues about the best ways to find information in the companys knowledge management system
Apply Your Knowledge
To review chapter content related to each question, refer to the indicated Learning Objective.
4-7. When composing business messages, how can you communicate with an authentic voice and project your companys image at the same time? [LO-2]
4-8. Does using plain language make you come across as less of an expert? Explain your answer. [LO-3]
4-9. Should you bother using transitions if the logical sequence of your message is already obvious? Why or why not? [LO-6]
4-10. Why can it be difficult to use the indirect approach for a complex message that will be read on mobile devices? [LO-7]
Last Completed Projects
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